PRIVACY POLICY
TYPES OF DATA COLLECTED
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed before the Data collection.
The User may freely provide the Personal Data or, in the case of Usage Data, collected automatically when using this Application.
All Data requested by this Application is mandatory, and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the service’s availability or functioning.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the service required by the User and any other purposes described in the present document.
Users are responsible for any third-party Personal Data obtained, published, or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.
Introduction
Benzhawk is committed to safeguarding the privacy of [our website visitors and service users].
This policy applies where we act as a data controller concerning the personal data of [our website visitors and service users]; in other words, we determine the purposes and means of the processing of that personal data.
We use cookies on our website. Insofar as those cookies are not strictly necessary to provide [our website and services], we will ask you to consent to our use of cookies when you first visit our website.
Benzhawk’s website incorporates privacy controls that affect how we will process your data. By using the privacy controls, you can [specify whether you would like to receive direct marketing communications and limit the publication of your information].
In this policy, “we,” “us,” and “our” refer to Benzhawk.
How we use your data
(a) the general categories of personal data that we may process.
(b) [in the case of personal data that we did not obtain directly from you, the source and specific categories of that data];
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
We may process [data about your use of our website and services] (“usage data“). The usage data may include [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation paths, and information about the timing, frequency, and pattern of your service use]. The source of the usage data is [our analytics tracking system]. This usage data may be processed [to analyze the use of the website and services]. The legal basis for this processing is [consent] OR [our legitimate interests, namely [monitoring and improving our website and services]] OR [[specify basis]].
We may process [your account data] (“account data“). [ The account data may [include your name and email address].][ The source of the account data is [you or your employer].] The account data may be processed [to operate our website, provide our services, ensure our website and services’ security, maintaining back-ups of our databases, and communicate with you.] The legal basis for this processing is [consent] OR [our legitimate interests, namely [the proper administration of our website and business]] OR [the performance of a contract between you and us and taking steps, at your request, to enter into such a contract] OR [[specify basis]].
We may process [your information included in your profile on our website] (“profile data“).[ The profile data may include [your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details, and employment details].] The profile data may be processed for [the purposes of enabling and monitoring your use of our website and services]. The legal basis for this processing is [consent] OR [our legitimate interests, namely [the proper administration of our website and business]] OR [the performance of a contract between you and us and taking steps, at your request, to enter into such a contract] OR [[specify basis]].
We may process [your data that are provided in the course of the use of our services] (“service data“).[ The service data may include [specify information].][ The service data source is [you or your employer].] The service data may be processed [to operate our website, provide our services, ensure our website’s security and services, maintain back-ups of our databases, and communicate with you]. The legal basis for this processing is [consent] OR [our legitimate interests, namely [the proper administration of our website and business]] OR [the performance of a contract between you and us or taking steps, at your request, to enter into such a contract] OR [[specify basis]].
We may process [information that you post for publication on our website or through our services] (“publication data“). The publication data may be processed [to enable such publication and administer our website and services]. The legal basis for this processing is [consent] OR [our legitimate interests, namely [the proper administration of our website and business]] OR [the performance of a contract between you and us and taking steps, at your request, to enter such a contract] OR [[specify basis]].
We may process [information contained in any inquiry you submit to us regarding goods and services] (“inquiry data“). The inquiry data may be processed [for offering, marketing, and selling relevant goods and services to you]. The legal basis for this processing is [consent] OR [[specify basis]].
We may process [information relating to our customer relationships, including customer contact information] (“customer relationship data“).[ The customer relationship data may include [your name, employer, job title or role, contact details, and information contained in communications between us and you or your employer].][ The source of the customer relationship data is [you or your employer].] The customer relationship data may be processed [to manage our relationships with customers, communicate with customers, keep records of those communications, and promote our products and services to customers]. The legal basis for this processing is [consent] OR [our legitimate interests, namely [the proper management of our customer relationships]] OR [[specify basis]].
We may process [information relating to transactions, including purchases of goods and services, that you enter into with us and through our website] (“transaction data“).[ The transaction data may include [your contact details, card details, and the transaction details].] The transaction data may be processed [to supply the purchased goods and services and keep proper records of those transactions]. The legal basis for this processing is [the performance of a contract between you and us and taking steps, at your request, to enter into such a contract and our legitimate interests, namely [the proper administration of our website and business]] OR [[specify basis]].
We may process [information that you provide to us to subscribe to our email notifications and newsletters] (“notification data“). The notification data may be processed [to send you the relevant messages and newsletters]. The legal basis for this processing is [consent] OR [the performance of a contract between you and us and taking steps, at your request, to enter into such a contract] OR [[specify basis]].
We may process [information contained in or relating to any communication that you send to us] (“correspondence data“). The correspondence data may include [the communication content and metadata associated with the communication].[ Our website will generate the metadata associated with communications made using the website contact forms.] The correspondence data may be processed [to communicate with you and record-keeping]. The legal basis for this processing is [our legitimate interests, namely [the proper administration of our website and business and communications with users]] OR [[specify basis]].
We may process your personal information. [ This data may include your full name, email, and phone number.][ The source of this data is [located within our website and the private account with our email service provider, Mailchimp].] This data may be processed for [email newsletters, orders, and related customer services]. The legal basis for this processing is [consent] OR [our legitimate interests] OR [the performance of a contract between you and us and taking steps, at your request, to enter into such a contract].
We may process [any of your data identified in this policy] where necessary for [the establishment, exercise, or defense of legal claims, whether in court proceedings or an administrative or out-of-court procedure]. The legal basis for this processing is our legitimate interests, namely [the protection and assertion of our legal rights, your legal rights, and the legal rights of others].
We may process [any of your data identified in this policy] where necessary for [the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice]. The legal basis for this processing is our legitimate interests, namely [the proper protection of our business against risks].
In addition to the specific purposes for which we may process your data set out in this Section 3, we may also process [any of your data] where such processing is necessary [ for compliance with a legal obligation to which we are subject, or] to protect your vital interests or the vital interests of another natural person.
Please do not supply any other person’s data to us unless we prompt you to do so.
Providing your data to others
We may disclose [your data] to any member of our group of companies (our subsidiaries, our ultimate holding company, and all its subsidiaries) insofar as reasonably necessary for the purposes and on the legal bases set out in this policy.
We may disclose [your data] to [our insurers and professional advisers] insofar as reasonably necessary for [obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise, or defense of legal claims, whether in court proceedings or an administrative or out-of-court procedure].
We may disclose [specify personal data category or categories] to our future partners as reasonably necessary for providing services and completing orders.
Financial transactions relating to [our website and services] [are] OR [may be] handled by our payment services providers, [Stripe and Paypal]. We will share transaction data with our payment services providers only to the extent necessary for [processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds]. You can find information about the payment services providers’ privacy policies and practices on their websites.
About cookies
A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user. Still, personal information about you may be linked to the information stored in and obtained from cookies.
Cookies that we use
10.1 We use cookies for the following purposes:
(a) [authentication – we use cookies [to identify you when you visit our website and navigate our website].
(b) [status – we use cookies [to help us to determine if you are logged into our website]
(c) [personalization – we use cookies [to store information about your preferences and to personalize the website for you]
(d) [security – we use cookies [as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally]
(e) [advertising – we use cookies [to help us to display advertisements that will be relevant to you]
(f) [analysis – we use cookies [to help us to analyze the use and performance of our website and services]
(g) [cookie consent – we use cookies [to store your preferences about the use of cookies more generally]
Cookies used by our service providers
Managing cookies
Most browsers allow you to refuse to accept cookies and delete cookies. The methods for doing so vary from browser to browser and from version to version. You can, however obtain up-to-date information about blocking and deleting cookies via these links:
Our details
This website is owned and operated by us, Benzhawk.
You can contact us:
(a) [by post, to [the postal address given above at the beginning of this page];
(b) [using our website contact form];
(c) [by telephone, on [the contact number published on our website from time to time]]; or
(d) [by email, using [the email address published on our website from time to time]].